L2 Support Specialist

NTT • Guadalajara, Jalisco, Mexico • Posted June 26, 2026

Location Guadalajara, Jalisco

Job Type Full-time

Category Computer Occupations

Posted June 26, 2026

                JOB DESCRIPTION Req ID: 374402 
We are currently seeking a L2 Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required
Good knowledge of Unix, SQL and scripting languages
Work on supporting Product servers and clients on cutting-edge platforms.
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions
Validated collaboration and communication skills, being able to lead in a global environment
Basic Qualifications:
3+ years of relevant experience in application Maintenance ...
            

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