L3 Support

Hi, I am looking for the best talent to work with us as L3 SupportRESPONSIBILITIES: · Work actively with team members to analyze and resolve application issues· Identify defects, discrepancies, and trends by ways of code debugging or log analysis· Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas· Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordinglyMUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB: · Computer Science concept of Data Structures in practical use cases· Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues· Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and ...