Lead Call Center Supervisor: Elevate Team Performance
Location
mexicali, baja california
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
June 05, 2026
A leading call center company in Mexico is looking for a talented Customer Service Supervisor to oversee phone agents. You will lead performance reviews, manage escalations, and ensure adherence to quality guidelines. The ideal candidate has 2–3 years in call centers, excellent leadership and communication skills, and can multitask effectively. A bachelor's degree is preferred. This role offers an on-site schedule from Monday to Friday, 7:00 am – 4:00 pm PST.
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