Lead Client Servicing Associate

Client Support & Operations Analyst

Job Summary: 

The Client Support & Operations Analyst provides first-line client support for hedge fund and institutional investment clients. This role serves as the initial point of contact for day-to-day queries related to trading, positions, valuations, cash balances, reporting, and operational processes. Analysts focus on promptly acknowledging, investigating, and resolving client inquiries, escalating more complex matters to Level 2 teams. The objective is to deliver responsive, accurate, and professional service, ensuring smooth day-to-day operations and an excellent client experience. This position offers hands‑on exposure to key financial operations and client support functions, providing a strong foundation for building a successful career in the competitive financial services industry.

Responsibilities: