Lead Collections Expert Enhancing Process and Team Dynamics

Parkland Corporation • calgary, ab, Canada • Posted June 05, 2026

Location calgary, ab
Job Type Full-time
Category Other-General
Posted June 05, 2026
Expand your professional horizons as a Lead in Collections. Drive effective collection strategies to reduce overdue accounts and enhance team performance.
As a key player in the financial services sector, you will oversee Collections Analysts while managing the collections process. This role requires an innovative approach to strategies that minimize outstanding balances and nurture stakeholder relationships. Your influence will help unify teams to foster resolution-focused outcomes.
Key Responsibilities:
• Coordinate weekly progress on collections efforts
• Address high-risk accounts promptly
• Collaborate on customer issue resolutions
• Mentor team members in best practices
• Monitor and adjust strategies for effectiveness
Requirements:
• 5+ years in B2B collections or accounts receivable
• Minimum 2 years in a supervisory role
• Deep understanding of collections and credit processes
• Proficiency with ERP systems and Microsoft Office
• Strong p...

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