Lead Customer Service Engineer
Location
Rome, Italy
Job Type
Full-time
Category
other-general
Posted
June 15, 2026
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Job Responsibilities
Deployment of major consulting projects at key customers: understanding customer’s requirements, working on sophisticated solutions and presenting them to the customer
Deliver product training and live demonstrations for both pre-sales and post-sales customers.Support and contribute to customer-funded professional services projects involving MSC software.Create technical knowledge content including how-to articles, presentations, and videos.Collaborate with internal sales, services, and R&D teams to share user feedback and improve product offerings.
Available to work on customer site
Work closely together with the local and European sales and technical teams.
EXPERIENCE:
Minimum 3 years of experience in a similar technical environment.
Proficient in at least MSC Software products...
Job Responsibilities
Deployment of major consulting projects at key customers: understanding customer’s requirements, working on sophisticated solutions and presenting them to the customer
Deliver product training and live demonstrations for both pre-sales and post-sales customers.Support and contribute to customer-funded professional services projects involving MSC software.Create technical knowledge content including how-to articles, presentations, and videos.Collaborate with internal sales, services, and R&D teams to share user feedback and improve product offerings.
Available to work on customer site
Work closely together with the local and European sales and technical teams.
EXPERIENCE:
Minimum 3 years of experience in a similar technical environment.
Proficient in at least MSC Software products...