Lead Customer Service Engineer
Location
Tokyo, Japan
Job Type
Full-time
Category
other-general
Posted
June 04, 2026
Lead Customer Service Engineer, Japan
Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers?
Bring your problem-solving skills and technical expertise to our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. Be part of a growing team with a customer-first focus!
Our Purpose
Universal Robots and MiR is leading the collaborative robot (“cobot”) market space worldwide with the largest market share. We’re not like the traditional caged robot companies, which positions us well for growing the non-caged collaborative robot application in millions of manufacturing lines in multiple applications such as palletizing, machine tending, welding, visual inspection etc. We think differentl...
Do you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers?
Bring your problem-solving skills and technical expertise to our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. Be part of a growing team with a customer-first focus!
Our Purpose
Universal Robots and MiR is leading the collaborative robot (“cobot”) market space worldwide with the largest market share. We’re not like the traditional caged robot companies, which positions us well for growing the non-caged collaborative robot application in millions of manufacturing lines in multiple applications such as palletizing, machine tending, welding, visual inspection etc. We think differentl...