Lead, MarTech Capabilities - Next Best Action Engine

Humana • Tallahassee, FL, United States • Posted June 10, 2026

Location Tallahassee, FL
Job Type Full-time
Category other-general
Posted June 10, 2026
**Become a part of our caring community**
We are looking for a strategic Marketing Technology Lead to guide the evolution of our Next Best Action (NBA) capabilities through scalable use of Adobe Journey Optimization (AJO) and dynamic content frameworks. You will sit at the intersection of marketing, data, and technology, ensuring personalized, context-aware customer engagement across channels.
You will combine expertise in Adobe Experience Cloud with an understanding of decisioning, orchestration, and content personalization to deliver scalable and measurable customer journeys.
**Key Responsibilities**
**Next Best Action Strategy & Execution:**
+ Design and operationalize Next Best Action frameworks applying behavioral, transactional, and contextual data
+ Partner with marketing, product, and analytics teams to define decisioning logic, prioritization rules, and optimization strategies
**Adobe Journey Optimization (AJO) Enablement:**
+ Lead the implementation an...

Interested in this role?

Click the button below to start your application.

Apply Now