Lead (Retail Supervisor) - Full Time (M/F/D)
Location
london, england
Job Type
Full-time
Category
Management & Operations
Posted
June 20, 2026
Opportunity
Arc'teryx is seeking a Lead (all genders) to manage a talented team of 8 Product Guides at our Battersea store. Guide the guest experience, product knowledge and daily operations while fostering a culture of outdoor passion and connection.
What You’ll Be Doing
- Lead with Purpose: Embody Arc'teryx Vision, Purpose and Values – bring leadership, awareness and energy to every shift.
- Elevate the Guest Experience: Deliver world‑class service by coaching Product Guides and leading from the floor five days a week.
- Drive the Business Forward: Oversee all five pillars of the store – experience, product, community, operations and people – while managing inventory, visual merchandising and daily operations.
- Build Community & Connection: Share brand stories and event details with guests and teammates, making everyone feel welcome and inspired to join in.
- Communicate & Collaborate: Keep the team aligned with c...