Lead Senior Art Director Focused on Innovative CRM and CX Design

VML Canada • toronto, on, Canada • Posted June 13, 2026

Location toronto, on
Job Type Full-time
Category Other-General
Posted June 13, 2026
Redefine customer journeys as a Lead Senior Art Director specializing in CRM and CX. Inspire teams with your visionary direction and expertise in creating compelling, user-centric designs using Figma.
This position involves leading the charge in developing innovative CRM and CX initiatives. You will translate complex customer data into engaging visual experiences, while ensuring brand consistency and quality across all platforms. You will collaborate with creative and analytical teams to enhance user interactions effectively.
Key Responsibilities:
• Spearhead the art direction of CRM and CX design projects
• Create adaptable assets for various digital channels
• Design intuitive and effective user journeys
• Guide teams on best practices in visual communication
• Collaborate across departments to achieve strategic goals
Requirements:
• 6+ years in a relevant creative role
• Outstanding portfolio showcasing conceptual and visual work
• Mastery of Figma f...

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