Lead Service Engineer

Level at which a field operations employee is proficient through training and considerable on‑job experience.

• May act as an informal resource for colleagues with less experience.
• Completes work with a limited degree of supervision and regularly provides guidance to others.
• Regularly mentors and provides guidance and support to less experienced team members.
• Provides solutions to a range of diverse problems in situations that are atypical or infrequently occurring based on existing precedents or procedures.
• Impacts the results of own work and team.
• Promotes personal accountability for Health, Safety, Security, and Environment (HSSE) by adhering to the principles and guidelines outlined in HMH's HSSE governing policy.

• Education: High School Diploma or equivalent (GED).
• Experience: Minimum 3 years of relevant experience.