Lead Specialist, Customer Success
Location
Concord, NH
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
**Lead Specialist, Customer Success AKA: Implementation Manager, Career Ready – K12**
Customer Success | Remote (U.S.) | Full-Time
**Why Join Pearson Career Ready?**
Pearson is one of the world's leading learning companies, helping people of all ages make measurable progress in their lives through education. Career Ready is the team inside Pearson focused on one of the most urgent challenges in K12: making sure students graduate with the skills, credentials, and direction they need to pursue real careers.
This is a small, entrepreneurial team that is growing quickly and operating with the backing of a global company. We are building innovative products that will impact how hundreds of thousands of students experience career readiness education. The people joining now will have shaped both the product and the team that delivers it. If you want ownership, scope, and work that matters, this is the right place to find it.
**About the Role**
The Implementation Manager is t...
Customer Success | Remote (U.S.) | Full-Time
**Why Join Pearson Career Ready?**
Pearson is one of the world's leading learning companies, helping people of all ages make measurable progress in their lives through education. Career Ready is the team inside Pearson focused on one of the most urgent challenges in K12: making sure students graduate with the skills, credentials, and direction they need to pursue real careers.
This is a small, entrepreneurial team that is growing quickly and operating with the backing of a global company. We are building innovative products that will impact how hundreds of thousands of students experience career readiness education. The people joining now will have shaped both the product and the team that delivers it. If you want ownership, scope, and work that matters, this is the right place to find it.
**About the Role**
The Implementation Manager is t...