Lead Technical Support Engineer

Mercor • Mexico City, CDMX, Mexico • Posted May 28, 2026

Location Mexico City, CDMX

Job Type Full-time

Category computer-and-mathematical

Posted May 28, 2026

About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: Customer Success Engineer (LatAm)
 Type: Contract
 Compensation: $40,000–$50,000
 Location: Remote
Role Responsibilities
Respond to support requests from Mercor’s talent pool who have questions or issues applying for roles on our platform.
Triage and investigate talent-reported issues by examining telemetry data, inspecting network requests, writing queries against our database, and troubleshooting c...
            

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