Lead Technical Support
Location
naucalpan, naucalpan
Job Type
Full-time
Category
Other-General
Posted
June 15, 2026
At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter.
Responsible for supporting a diverse range of internal end-to-end information technology systems, infrastructure, and services across multiple regions and countries. Works as part of a team of skilled IT professionals to ensure the seamless delivery of end-to-end support in various languages and time zones, while adhering to local and international technology standards and business practices.
**As Lead Technical Support, you will be responsible for**:
- Hosted Virtual Desktop management running on VMWare:
- Create, manage and maintain golden Windows images; ensure the release of new Operating System versions, security patches, optimizations, configurations.
- Manage and configure the end user profile solutions VMWare DEM/FSLogix
- (Mo...
Responsible for supporting a diverse range of internal end-to-end information technology systems, infrastructure, and services across multiple regions and countries. Works as part of a team of skilled IT professionals to ensure the seamless delivery of end-to-end support in various languages and time zones, while adhering to local and international technology standards and business practices.
**As Lead Technical Support, you will be responsible for**:
- Hosted Virtual Desktop management running on VMWare:
- Create, manage and maintain golden Windows images; ensure the release of new Operating System versions, security patches, optimizations, configurations.
- Manage and configure the end user profile solutions VMWare DEM/FSLogix
- (Mo...