Leadership Trainer
Swak BPO Corp. is one of the fastest-growing BPO companies in the Clark Freeport Zone. We are committed to delivering outstanding service to our clients through professionalism, energy, and enthusiasm. Our workplace fosters a culture of teamwork, stability, and dedication. As we continue to grow, we are looking for a Leadership Trainer to join our dynamic team.
Job Responsibilities:
The Leadership Trainer will deliver an impactful training programs while also contributing to the design and continuous improvement of leadership development initiatives. This role combines strong facilitation skills with the ability to create practical, behavior-driven learning experiences that improve performance, strengthen leadership capability, and enhance customer experience.
Training Delivery
- Facilitate engaging leadership training sessions (e.g., coaching, feedback, CX, emotional intelligence, escalation management)
- Deliver both in-...