Lettings Officer
Location
Norwich, Norfolk
Job Type
Full-time
Category
other-general
Posted
June 22, 2026
About the RoleWe are looking for an organised and customer-focused Lettings Coordinator to join a Empty Homes & Lettings Team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, coordinating multiple activities, and making a real difference by helping customers move into quality homes quickly and efficiently.
As a Lettings Officer, you will play a vital role in managing the end-to-end empty homes process, ensuring properties are re-let promptly, minimising financial loss, and delivering an excellent customer experience throughout the lettings journey.
Key Responsibilities
Coordinate the letting of empty homes from end of tenancy through to customer sign-up and post-sign-up activities.
Act as a first point of contact for customers, colleagues, and external stakeholders, providing a responsive and professional service.
Liaise with internal teams, contractors, and external agencies to ensure properties are ready to let with...
As a Lettings Officer, you will play a vital role in managing the end-to-end empty homes process, ensuring properties are re-let promptly, minimising financial loss, and delivering an excellent customer experience throughout the lettings journey.
Key Responsibilities
Coordinate the letting of empty homes from end of tenancy through to customer sign-up and post-sign-up activities.
Act as a first point of contact for customers, colleagues, and external stakeholders, providing a responsive and professional service.
Liaise with internal teams, contractors, and external agencies to ensure properties are ready to let with...