Level 1 Service Desk Agent

Medasource • winfield, il, United-States • Posted June 09, 2026

Location winfield, il

Job Type Full-time

Category Hospitals and Health Care

Posted June 09, 2026

Job Title:  Level 1 Service Desk Agent 
Company:  Health System Greater Chicago Area 
Openings:  5 
Duration:  6-month contract, with likelihoods of extension or conversion to full-time 
Location:  Primarily remote with required onsite availability for training and critical events (Lee Warrenville/Winfield office area preferred). 

Job Summary:  
Our client is seeking highly motivated and dependable Level 1 Service Desk Agents to join our team during a critical period of growth and system transitions. This role is essential for maintaining high levels of customer satisfaction and ensuring efficient IT support for our healthcare professionals. We are looking for individuals with strong critical thinking and problem-solving skills who can contribute to first-call resolution and adapt quickly to a dynamic environment. 


        

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