Level 2 Support Analyst – Finance Support at Deloitte

Confidential • Ghana, Ghana, Ghana • Posted June 21, 2026

Location Ghana, Ghana

Job Type Full-Time

Category Business Operations Specialists

Posted June 21, 2026

A leading Global Client seeks qualified professionals to join their team. The Firm differentiates itself from other call centres. The work culture encourages high performance in delivering distinctive service, and the Rewards and Recognition programs encourage taking initiative.

Technology Support team expects people to work with minimum supervision, think out of the box, make quick decisions, provide attention to detail and be ready for change.
Job Description
Role Responsibilities:

We are seeking a Level 2 Support Analyst to be responsible for the following:
Follow established process, procedures and APRs while maintaining compliance

Being an identified subject matter expert in one or more application support areas (SWIFT, DTE, Finance Applications)

Working to resolve escalated tickets by working with customer and support teams to identify a resolution through subject matter expertise within various L2...
            

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