Lm211: Dedicated Customer Care Representative Senior (Cuautitlán)

Link-Worldwide • cuautitlán, cuautitlán, Mexico • Posted June 15, 2026

Location cuautitlán, cuautitlán

Job Type Full-time

Category Servicio de atención al cliente

Posted June 15, 2026

Responsibilities Bookings 
Customer Support 
Dedicated Account Desk Enquiries (Ad Hoc) 
Relationship Management 
Tracking & Monitoring Solutions (Including Prevention) 
Dedicated Customer Support 
Account Creation 
Process Onboarding 
Customer Inquiry 
Providing Quotes 
Complaint Handling 
Issue Resolution 
Case Management 
Service Recovery Pro‑active Prevention 
Claims Handling 
Escalated Issue Resolution 
Tracking Customer Relationship Management 
The role involves online and telephone contact with external/internal customers within the functional area and completing any related administration. 
Qualifications Interpersonal skills 
Written & verbal communication skills 
Team working skills 
Microsoft Office & PC skills 
Problem solving skills – High School diploma 
S...
            

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