Loan Officer Assistant - Remote
About the Role: We are seeking a proactive and detail-oriented Loan Officer Assistant (LOA) to support a growing mortgage team.
This role is ideal for someone who thrives in a fast-paced, sales-driven environment and is confident handling client communication, loan applications, and pipeline management.
As an independent contractor, you will play a key role in guiding clients through the mortgage process while supporting the Loan Officer in closing deals efficiently.
Responsibilities Handle inbound and outbound client calls (leads + existing borrowers) Take loan inquiries over the phone accurately and efficiently Clearly explain documentation, and next steps to clients Maintain consistent follow-up via calls, SMS, and email Support the Loan Officer with pipeline management and task tracking Provide outstanding customer service throughout the entire process Work with title companies and assist with bank underwriting (UW) processes Manage multiple files and tasks simultane...