Logistics officer, Customer Operations

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Move forward as Logistics Officer, Customer Operations in Desteldonk

You get it done

As a Customer Service Agent, you are responsible for the end-to-end operational follow-up of logistics processes.You make sure that orders are correctly processed and followed up, and that all information needed for inbound and outbound flows in the warehouse is accurate and up to date. You also coordinate pre- and on-carriage transport, so that goods move smoothly through the supply chain. In this role, you are the link between the customer and internal departments such as warehouse, transport and customs. You ensure that operations run according to agreed processes and customer requirements. Next to the operational flow, you also take care of administrative accuracy, invoicing follow-up, claims handling and problem solving when issues occur.

Tasks