Logistics P.S & Returns Specialist

Dopay • Cairo, Cairo Governorate, Egypt • Posted June 09, 2026

Location Cairo, Cairo Governorate

Job Type Full time

Category Business Operations Specialists

Posted June 09, 2026

Key Responsibilities:


Logistics & Returns Specialist (PS)
· Incident Resolution: Spearhead the investigation of logistics failures (loss, damage, delays), driving cross-functional coordination to ensure 100% resolution within target SLAs.
· Policy Governance: Audit all return shipments to ensure data integrity and physical compliance, acting as the final gatekeeper for logistics policy adherence.
· Data Strategy: Maintain comprehensive audit trails and deliver actionable insights through daily/weekly performance reports on case health and throughput.
· Strategic Escalation: Monitor aging cases using a risk-based approach, ensuring senior leadership is alerted to potential bottlenecks before they impact the customer.
· Operational Compliance: Audit distribution point performance and DO acti...
            

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