Loyalty Manager

Marriott International • Bangkok, Bangkok, Thailand • Posted June 17, 2026

Location Bangkok, Bangkok

Job Type Full time

Category Operations Specialties Managers

Posted June 17, 2026

JOB SUMMARY 
Loyalty Manager is responsible for both engagement with non-members, to drive and support enrollment, and recognition and engagement of our valuable Elite members, through delivery of the highest quality stay experience. He/she manages and coordinates all aspects of guest’s journey: from pre-arrival and arrival experience, all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to guests, and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. 
CORE WORK ACTIVITIES 
Managing all aspects of guest journey
From the moment a reservation is received, drive the pre-arrival process and preparing all aspects of the guest stay: Pre-arrival communication, including Travel planner follow up Collection of information and preparation n...
            

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