Luxury SPA Director (Waldorf Astoria Riviera Maya)
Location
cancún, cancún
Job Type
Full-time
Category
Other-General
Posted
June 19, 2026
Luxury Spa Director (Waldorf Astoria Riviera Maya)
A Spa Director is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.
**What will I be doing?**
As a Spa Director, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Director will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage overall operations of the spa
- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Managing spa team members and beauty therapists to ensure high motivation, provision of high-quality...
A Spa Director is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.
**What will I be doing?**
As a Spa Director, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Director will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage overall operations of the spa
- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Managing spa team members and beauty therapists to ensure high motivation, provision of high-quality...