M02 - Operations Support Engineer

Design, build, and maintain cloud infrastructure across development, staging, and production environments.

Manage compute, storage, networking, containerisation, virtualisation, DNS, and monitoring platforms.

Implement monitoring and observability solutions using tools such as AWS CloudWatch, Prometheus, Grafana, and ELK.

Ensure compliance with security and government platform standards, including access control and system hardening.

Automate infrastructure using Infrastructure-as-Code tools such as Terraform, Ansible, and AWS CloudFormation.

Improve system reliability through SRE practices, including monitoring SLIs, SLOs, and error budgets.

Manage AWS services (EC2, ECS, S3, RDS, Lambda, VPC, IAM) and container platforms (Docker/Kubernetes).

Maintain networking services (TCP/IP, DNS, DHCP, VPN) and perform system pa...