Machine Learning Engineer , Amazon Customer Service
Location
Vancouver, BC
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
Description
We are looking for a Machine Learning Engineer on the Data Intelligence team which is part of Amazon Customer Service (CS) team, you will design and build robust, scalable AI/ML systems and infrastructure. You'll architect end-to-end AI pipelines for model training, evaluation, and deployment, implement secure and efficient data processing solutions, and develop production-grade AI services including generative AI, large language models (LLMs), and intelligent agent systems. Additionally, you'll build infrastructure that supports the complete lifecycle of AI models - from experimentation and development to production deployment and monitoring.
You'll work with cross-functional teams (e.g., scientists, product managers, data engineers) to create enterprise-scale AI/ML systems that handle high-volume inference workloads, implement comprehensive model and AI governance frameworks, and build scalable AI-powered products that power critical business capabilities.
...
We are looking for a Machine Learning Engineer on the Data Intelligence team which is part of Amazon Customer Service (CS) team, you will design and build robust, scalable AI/ML systems and infrastructure. You'll architect end-to-end AI pipelines for model training, evaluation, and deployment, implement secure and efficient data processing solutions, and develop production-grade AI services including generative AI, large language models (LLMs), and intelligent agent systems. Additionally, you'll build infrastructure that supports the complete lifecycle of AI models - from experimentation and development to production deployment and monitoring.
You'll work with cross-functional teams (e.g., scientists, product managers, data engineers) to create enterprise-scale AI/ML systems that handle high-volume inference workloads, implement comprehensive model and AI governance frameworks, and build scalable AI-powered products that power critical business capabilities.
...