Mainframe Production Support

Position Description:

This role is for a highly skilled Production Support Engineer with Site Reliability Engineering (SRE) expertise, responsible for ensuring the availability, stability, performance, and resiliency of mission‑critical mainframe-based payment systems. The engineer will provide deep production support, proactive monitoring, incident management, and reliability improvements for high-volume, low-latency payment platforms.

The ideal candidate brings strong mainframe production support experience, solid payments and banking domain knowledge, and a mindset aligned with SRE principles, including automation, monitoring, continuous improvement, and operational excellence.

This role is hybrid and requires you to be at office at a minimum 4 days per week - subject to change at any time.

Your future duties and responsibilities:

• Production Support & Reliability
 Own 24x7 production support for mainframe-b...