Maintenance Technician - Elevators Escalators

KONE Middle East UAE • dubai, dubai, United-Arab-Emirates • Posted June 20, 2026

Location dubai, dubai
Job Type Full-time
Category Management & Operations
Posted June 20, 2026

Responsibilities

Customer relationship management

  • Responsible for customer satisfaction through quality of service and regular proactive and precise onsite communication (callout ETA job performed etc)
  • Responsible for accurate and realtime back reporting of work performed (at the equipment level)
  • Accountable for equipment safety and performance
  • Accountable for identifying site risks and communicating them to his supervisor
  • Accountable to take immediate action onsite in case of highrisk identification and to apply the escalation procedure
  • Accountable for identifying unplanned service repairs based on the equipment needs.

Service operations

  • Accountable for the endusers and the site safety
  • Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
  • Accountable for the of the service v...

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