Major & Complex Loss Claims Technician
Location
Birmingham, West Midlands (County)
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
If you’ve handled property claims over £100k, you’ll know how much precision and plate-spinning is involved.
The clients expect more. The brokers are more involved. The paperwork is heavier. The stakes are higher.
This role is about stepping into that space — supporting a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.
You might come from a desktop background. You might be a field adjuster looking to step back from the road. Either way, if you’ve worked on large domestic or commercial losses and can keep things moving without letting standards slip, this will suit you.
You’ll be liaising with brokers and policyholders, chasing reports, checking figures, questioning estimates — all the stuff that helps a complex claim land well.
Cert CII or Cert CILA is ideal, but they’ll support you if you’re working towards it. What matter...
The clients expect more. The brokers are more involved. The paperwork is heavier. The stakes are higher.
This role is about stepping into that space — supporting a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.
You might come from a desktop background. You might be a field adjuster looking to step back from the road. Either way, if you’ve worked on large domestic or commercial losses and can keep things moving without letting standards slip, this will suit you.
You’ll be liaising with brokers and policyholders, chasing reports, checking figures, questioning estimates — all the stuff that helps a complex claim land well.
Cert CII or Cert CILA is ideal, but they’ll support you if you’re working towards it. What matter...