Major Incident Manager - ITIL & ITSM
Location
Montreal, Quebec
Job Type
Full-time
Category
Computer Occupations
Posted
July 27, 2026
Job Description
Role: Major Incident Manager - ITIL & ITSM Work Model: Hybrid – 3 Days per Week Onsite Experience Required: 7+ Years Position Summary We are seeking an experienced Major Incident Manager (MIM) to lead critical incident management activities and ensure rapid restoration of IT services. The ideal candidate will possess strong ITIL knowledge, excellent communication skills, and proven experience managing high-severity incidents in enterprise environments. This role requires coordinating technical teams, business...
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