Mall Associate Operations Manager (Cebu)

We in Ayala Malls are looking for passionate individuals who want to make an impact.

As we re‑define our malls, this transformation goes beyond enhancing spaces—it is a visionary reinvention. It represents a complete reimagining of how we serve communities, connect people, and elevate the mall experience.

Job Summary

The Mall Operations Associate Manager plays a key role in driving the daily operations, safety, and service excellence of the assigned mall property. This role supports the execution of operational strategies, ensures that facilities and common areas meet Ayala Malls’ quality standards, and strengthens customer and merchant satisfaction.

Operations Associate Managers work closely with Operations, Facilities, Security, and Administrative teams to maintain operational efficiency and elevate the overall performance and experience within the mall.

Key Responsibilities