Mall Operations Associate Manager (Soft Services) (Cebu)
Location
Cebu, Central Visayas
Job Type
Full-time
Category
sales-and-related
Posted
June 03, 2026
We in AyalaMalls are looking for passionate individuals who want to make an impact. As we re-define our malls, this transformation is more than just a facelift—this is a visionary re-invention. It’s a complete reimagining of how we serve communities, connect people, and elevate the mall experience through consistently high service standards and well-managed facilities.
As a Soft Services Specialist, you will be responsible for the following:
Job Scope
Soft Services Operations
- Support the day-to-day delivery of soft services across the assigned mall, including:
- Housekeeping and cleaning
- Hygiene and sanitation
- Pest control
- Waste management
- Landscaping and irrigation
- Ensure service providers comply with approved standards, procedures, and scope of work.
- Conduct daily inspections of public and back-of-house areas such as washrooms, parking, loading bays, common areas, a...