Managed Services Client Care Consultant

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Managed Services Client Care Consultant is responsible for strengthening client relationships, enhancing support processes, and serving as a trusted advisor for client inquiries, escalations, complaints, and service needs. This role supports a centralized client communication model to ensure consistent, timely, and high‑quality engagement acro...