Managed Services Consultant

The Role

We are looking for professionals, who wish to become experts in the Veeva Commercial Cloud product suite, who have a passion for helping customers achieve their business vision, and who wish to participate in the transformation of the global Life Sciences Industry.

What You’ll Do

Help to keep up to date and configure new features within the Veeva Vault suite

Work closely with customers' business and IT to understand their requirements

Guide customers in adopting Vault and industry best practices

Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, security, fields, page layouts, and notifications

Ad-hoc training to educate the customer administration team and enable customers to manage administration needs internally

System administration and Tier ⅔ troubleshooting and how to’s

Support for customer Vault migration and proactively inv...