Manager, 1:1 Communications Measurement & Growth

Join the Communications & Personalization (C&P) team and help drive the future of marketing innovation at TELUS. Our vision is to reinvent how we engage with customers by delivering highly relevant messages on their preferred channels at the right moment to maximize sales, ROI, and operational efficiency, powered by automation and AI.

Our Team And What We’ll Accomplish Together

As the Manager, 1:1 Communications Measurement & Growth, you will own the measurement and reporting discipline for 1:1 communications across channels. This role is focused on building the measurement foundation that drives channel effectiveness, incremental orders, and campaign ROI, and translating that intelligence into clear optimization decisions.

You will report to the Director, Communications & Personalization and lead both direct reports and broader cross-functional team members. Success in this role will require deep measurement expertise, reporting fluency, str...