Manager, Associate Experience

Capital One National Association • ciudad de méxico, ciudad de méxico, Mexico • Posted June 08, 2026

Location ciudad de méxico, ciudad de méxico
Job Type Full-time
Category Servicio de atención al cliente
Posted June 08, 2026

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico

Manager, Associate Experience

Associate Engagement Lead will drive the strategy and execution of initiatives that build and strengthen culture across Mexico City Tech Hub, with diversity, inclusion and belonging as core pillars of the role. This position will shape the overall associate experience through intentional programs, events, communication, and community building efforts that foster engagement and embed inclusive practices. The role also leads enablement efforts that equip the team with tools, frameworks and guidance needed to bring our culture to life and strengthen community involvement initiatives with external communities.

They will manage strategic priorities and key project execution in the Mexico City Tech Hub supporting the Chief of Staff and the Leadership Team.

They partner across Mexico and US teams to design and deliver a cohesive associate experience.

Responsib...

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