Manager, Claims Quality & Operations (Milton)

Overview

OPENLANE is a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We are a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. We are an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Who We Are Looking For

We are seeking an accomplished Manager, Claims Quality & Operations with experience in quality assurance and arbitration excellence. You will be part of the Claim Operations team responsible for ensuring high-quality, consistent claims outcomes while driving operational improvements across the end-to-end claims lifecycle. In this role, you will lead the quality assurance framework, build scalable processes, and develop high-performing teams, with the opportunity to use your experience in claims operations, performance management, and data-dr...