Manager, Client Engagement
Location
Reading, United Kingdom
Job Type
Full-time
Category
other-general
Posted
June 12, 2026
Manager, Client Engagement- Patient Recruitment & Retention (PRR)
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
**Manager, Client Engagement – Patient Recruitment & Retention (PRR)**
As a Manager, Client Engagement, you will be responsible for fostering strong relationships with our clients and ensuring their satisfaction with our services.
This role sits within ICON’s Patient Recruitment & Retention (PRR) division, where we deliver patient‑centred solutions designed to optimise clinical trial recruitment, engagement, and retention across the full patient journey.
You will oversee and support client services workstreams, ensuring deliverables meet quality and timeline expectations while supporting the successful development of pati...
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
**Manager, Client Engagement – Patient Recruitment & Retention (PRR)**
As a Manager, Client Engagement, you will be responsible for fostering strong relationships with our clients and ensuring their satisfaction with our services.
This role sits within ICON’s Patient Recruitment & Retention (PRR) division, where we deliver patient‑centred solutions designed to optimise clinical trial recruitment, engagement, and retention across the full patient journey.
You will oversee and support client services workstreams, ensuring deliverables meet quality and timeline expectations while supporting the successful development of pati...