Manager, Collections Contact Strategies & Analytics
Location
Toronto, ON
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
Manager, Collections Contact Strategies & Analytics
Requisition ID: 261773
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Manager, Collections Contact Strategies & Analytics**
**Purpose**
Working within Canada ScotiaHelps, you will be responsible for the delivery of timely management reporting & analyses, enabling operations teams to make effective decisions to achieve the Bank’s credit loss & operations expense plans
**What You’ll Do:**
+ Responsible for the design and development of analyses pertaining to collections performance. Identifies actionable insights to improve collection efforts and recoveries
+ Publishes and monitors key performance indicator reports. Investigates trends & clearly communicates results to management team and executives
+ Supports strategic initiatives through data sourcing, manipulation, analyses, & visualizations
+ Supports stakehold...
Requisition ID: 261773
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Manager, Collections Contact Strategies & Analytics**
**Purpose**
Working within Canada ScotiaHelps, you will be responsible for the delivery of timely management reporting & analyses, enabling operations teams to make effective decisions to achieve the Bank’s credit loss & operations expense plans
**What You’ll Do:**
+ Responsible for the design and development of analyses pertaining to collections performance. Identifies actionable insights to improve collection efforts and recoveries
+ Publishes and monitors key performance indicator reports. Investigates trends & clearly communicates results to management team and executives
+ Supports strategic initiatives through data sourcing, manipulation, analyses, & visualizations
+ Supports stakehold...