Manager, Customer Development Hybrid Role
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 13, 2026
Transform customer development strategies as a Manager at SPS Commerce in Toronto. This hybrid opportunity focuses on lead generation and team performance enhancement.
As the Manager of Customer Development, you will play a pivotal role in shaping a high-performing team tasked with driving qualified leads for revenue recovery. You'll leverage data and analytics to inform decisions while coaching specialists to excel in their roles. This position offers the chance to refine processes and build a strong team culture.
Key Responsibilities:
• Develop and execute pipeline generation strategies
• Monitor and improve productivity and conversion metrics
• Lead and mentor Customer Development Specialists
• Oversee the lead qualification and handoff process
• Collaborate with various teams for improved results
Requirements:
• 5+ years of experience in B2B SaaS environment
• 2+ years of experience in a leadership role
• Proven ability to coach and develop team per...
As the Manager of Customer Development, you will play a pivotal role in shaping a high-performing team tasked with driving qualified leads for revenue recovery. You'll leverage data and analytics to inform decisions while coaching specialists to excel in their roles. This position offers the chance to refine processes and build a strong team culture.
Key Responsibilities:
• Develop and execute pipeline generation strategies
• Monitor and improve productivity and conversion metrics
• Lead and mentor Customer Development Specialists
• Oversee the lead qualification and handoff process
• Collaborate with various teams for improved results
Requirements:
• 5+ years of experience in B2B SaaS environment
• 2+ years of experience in a leadership role
• Proven ability to coach and develop team per...