Manager - Customer Support
Location
Bengaluru, Karnataka
Job Type
Full-time
Category
Operations Specialties Managers
Posted
June 04, 2026
Requirement Details.
Job Description:
About Us
We are a fast-growing SaaS company transforming the way scholarly publishers manage submission workflows. Our platform simplifies the author-to-editor-to-reviewer journey, enabling publishers, societies, organizers, and editorial teams to deliver a seamless, efficient, and transparent submission experience. With a deep understanding of academic publishing, we empower our clients to focus on what matters most: accelerating scholarly research.
About the Role
As our Customer Support Manager, you’ll be the front line of ...