Manager, Digital Customer Success

Avid • manila, metro manila, Philippines • Posted May 29, 2026

Location manila, metro manila
Job Type Full-time
Category Management & Operations
Posted May 29, 2026
## Manager, Digital Customer SuccessApplylocations: Manilatime type: Full timeposted on: Posted 3 Days Agojob requisition id: PR ### **It's fun to work in a company where people truly **BELIEVE** in what they're doing!***We're committed to bringing passion and customer focus to the business.***Job Summary:**We are seeking a strategic, data-driven Manager of Digital Customer Success to lead a high-performing team focused on driving customer retention, satisfaction, and growth at scale. This role will oversee the execution of digital-first strategies that proactively support and engage customers throughout their lifecycle using automation, content, analytics, and technology. You will lead a team of Digital Customer Success Managers (DCSMs) and work cross-functionally with Product, Marketing, Support, and Sales to ensure a seamless, customer-centric experience.**Key Responsibilities:*** **Team Leadership & Development*** Lead, coach, and develop a team of Digital Customer Success ...

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