Manager, Employee Services
Location
Bogota, Colombia
Job Type
Full-time
Category
other-general
Posted
June 13, 2026
Manager, Employee Services
Requisition ID: 264223
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Purpose**
Responsible for leading an Employee Services Team, ensuring the effective and efficient response to HR-related inquiries from internal and external, including employees, dependents, retirees, candidates, Contingent Workers, third party vendors, etc. This role is responsible for acting in a People Manager capacity to individuals in their team and managing inquiries that are either complex or escalated.
**Accountabilities**
+ Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
+ Ensures the team's operational goals, service standards and annual objectives are met. This includes ensuring the team operates within Service Level Standards and services delivered are al...
Requisition ID: 264223
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**Purpose**
Responsible for leading an Employee Services Team, ensuring the effective and efficient response to HR-related inquiries from internal and external, including employees, dependents, retirees, candidates, Contingent Workers, third party vendors, etc. This role is responsible for acting in a People Manager capacity to individuals in their team and managing inquiries that are either complex or escalated.
**Accountabilities**
+ Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
+ Ensures the team's operational goals, service standards and annual objectives are met. This includes ensuring the team operates within Service Level Standards and services delivered are al...