Manager I Training at Concentrix

Confidential • Ghana, Ghana, Ghana • Posted June 23, 2026

Location Ghana, Ghana

Job Type Full-Time

Category Operations Specialties Managers

Posted June 23, 2026

The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.
Essential Functions/Core Responsibilities
Develop a department of well-trained, competent professionals who continuously improve the organization and themselves

Conduct Train-the-Trainer sessions

Conduct quarterly one-on-ones with Trainers

Coordinate with the Quality Supervisor and Operations on consistency issues

Create and maintain consultant training schedule

Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other ...

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