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Manager, Lobby Lounge

Shangri-La • Singapore, Singapore, Singapore • Posted June 18, 2026

Location Singapore, Singapore
Job Type Permanent
Category Other Management Occupations
Posted June 18, 2026

We are looking

for a Manager, Lobby Lounge to join our team!

Job Responsibilities

  • Oversee daily Lobby Lounge operations ensuring smooth service delivery and exceptional guest experience

  • Maintain thorough knowledge of food, beverage, menu offerings, and service standards, including seasonal changes

  • Ensure full compliance with SFSMS, hygiene, food safety, and Fire & Life Safety standards

  • Conduct regular front and backofhouse inspections to monitor service quality, cleanliness, setup, and maintenance

  • Build strong guest relationships, actively gather feedback, and handle guest complaints professionally and tactfully

  • Support marketing initiatives through market surveys, trend analysis, and implementation of strategies to grow market share

  • Manage and motivate the team through recruitment, rostering, training, performance management, and disciplinary actions when required

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