Manager, New Hire Services & Onboarding Process Design & Optimization Lead (GBSC People & Capab[...]

Mastercard • bogotá, bogotá, distrito capital, Colombia • Posted June 15, 2026

Location bogotá, bogotá, distrito capital

Job Type Full-time

Category Gestión de proyectos y procesos

Posted June 15, 2026

Title And Summary Manager, New Hire Services & Onboarding Process Design & Optimization Lead (GBSC People & Capability) 
About The Role The Manager, New Hire Services & Onboarding Process Design & Optimization Lead is responsible for designing, optimizing, and continuously improving global new hire and onboarding processes to ensure accuracy, compliance, operational efficiency, and positive employee experiences from offer acceptance through early tenure. 
This role applies leading practice process architecture, documentation, and process enablement frameworks across onboarding domains—from pre-hire data intake through day‑one readiness, onboarding transactions, and integrations with payroll and benefits—while partnering closely with Talent Acquisition, HR Operations, Technology, and Risk. 
The role enables consistent and compliant onboarding outcomes by defining scalable standards, controls, and metrics, while execution accountability rema...
            

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