Manager, Operations (Healthcare)

This position plays a pivotal role in overseeing patient billing, appointments, financial counselling, and providing leadership to a team of two staff members. The Manager will work closely with the team to ensure efficient operations and exceptional patient care within our organisation.

• Oversee the accurate and timely procesing of patient bills and invoices
• Resolve billing discrepancies and ensure compliance with insurance and regulatory requirements
• Monitor accounts receivable and coordinate with finance depatment for timely payouts

• Manage and optimise chemotherapy appointment scheduling systems and workflows to ensure optimal patient flow and minimise wait times
• Coordinate with staff to schedule appointments efficiently, considering patient preferences, medical priorities and the institute satellite ce...