Manager, Outbound Sales Development - SMB

We’re growing the NuORDER Network Expansion team and looking for a strategic, data‑driven Manager to lead our SMB Sales Development function. In this role, you’ll own the outbound pipeline for SMB merchants – building and coaching a team of SDRs who work accounts across retail, wholesale, and e‑commerce verticals.

Reporting to the Director of Outbound Sales, you’ll be responsible for building the playbooks, sequencing strategy, and qualification frameworks that power our SMB segment. You’ll work closely with Account Executives and cross‑functional partners to ensure high‑quality pipeline and consistent conversion into our AE motion.

Pipeline Development & Strategy

• Design and execute an outbound prospecting strategy targeting SMB merchants ($500k–$1M GMV) within the NuORDER network
• Partner with the Director of Outbound Sales to align campaign strategy with FY27 MRR targets and segment growth plans