Manager Participant Service

Role Overview

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well‑being, and work‑life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Manager Participant Services manages a team of unregistered representatives who answer incoming phone inquiries regarding retirement plans, ensuring maximum productivity and service quality. Responsible for hiring new staff, training, development, and coaching on an ongoing basis while meeting...