Manager, P&C Service Operations

Aristocrat Technologies India P/L • Noida, Uttar Pradesh, India • Posted June 06, 2026

Location Noida, Uttar Pradesh

Job Type Full time

Category Operations Specialties Managers

Posted June 06, 2026

At Aristocrat, we advance the frontiers of gaming entertainment through innovation and the latest technology. The Manager, P&C Service Operations plays a key role within our People & Culture shared services framework, providing reliable, high-quality employee support for EMEA and the Americas. Join a team committed to detailed operations and outstanding service delivery. With expertise in Workday HCM and HR service systems, you will improve service quality, speed, and accuracy.
What You'll Do
Lead a high-performing group delivering employee-centered support throughout different regions.
Coordinate daily service operations, including case queues, workload allocation, SLA attainment, quality controls, efficiency, and issue management across multiple time zones.
Deploy AI-powered tools and automation to improve case triage, knowledge search, workflow routing, reporting, data integrity, and employee self-service, while maintaining critical huma...
            

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